The following advice is taken from the NASD website. These are items to monitor when you are using a broker or adviser.
10 Tips to Keep Track of Your Investments
Whether you work with a broker or adviser or you trade on your own, you should
always monitor your investments. By keeping an eye on your investments, you can
prevent minor mistakes from turning into big problems. You can protect yourself
by taking the following steps:
1. Read and keep all documents that you receive from
your broker, mutual fund or investment adviser. Check to make sure your
confirmations and account statements are accurate.
2. Keep good notes of communications with your broker or
adviser. Taking notes when you're talking to your broker or adviser will help if
there is a problem.
3. Get all confirmations and account statements sent
directly to you. If you can't look after your own investments, get copies of
these documents sent to someone you trust, such as a family member, lawyer or
accountant so that there is always a pair of independent eyes looking after you.
4. If you don't get account statements or confirmations,
follow up. You have a right to this information. If you are not receiving these
documents on a regular basis, that could be a sign of trouble.
5. Ask questions about any information you receive about
your investments. If you don't understand something, ask questions. If
investments that you did not authorize appear on your confirmations or account
statements, contact your broker or adviser at once. Don't wait to see how the
investments perform.
6. Even if you don't trade online, consider getting
online access to your account. Online access to your account allows you to
review your account whenever you want. You can verify information that you
received from your broker or adviser or in your confirmations or account
statements. You also may be able to request that your confirmations and account
statements be sent to you via email.
7. Do not make checks or other payments payable to your
broker, adviser or another individual for an investment. In most cases, money
should only be sent to your brokerage firm, its clearing firm, or another
financial institution.
8. Meet with your broker and visit the firm, if
possible. Investments are a major financial undertaking and should be afforded
the same degree of investigation and caution as any other major purchase you
might make.
9. Conduct independent research on your investments.
Ideally, you should independently verify information by thoroughly reading
prospectuses, research reports, offering materials, annual reports (Form 10-K),
quarterly reports (Form 10-Q), and other filings that a company makes with the
SEC. SEC filings, such as Forms 10-K and 10-Q, can be accessed on the SEC Web
site.
10. Periodically review your portfolio. Make sure the
securities in your account still meet your investment objectives. Also, make
sure you understand and are comfortable with the risks, costs, and liquidity of
your investments. As part of this review, you may want to check the information
that is on file at your brokerage firm regarding your accounts, such as new
account agreements, margin account agreements, option account agreements,
discretionary account agreements, and any correspondence to you. You have a
right to know what is on file about you and the firm's records must accurately
reflect important information about you such as your age, income, net worth,
financial status, long-term goals, and investment objectives.